Replying to LO27463 --
"Walter Derzko" <wderzko@axxent.ca> wrote:
> Who is doing work on measuring and accelerating employee learning curves i.
> e within financial services industries if I can be more specific.
>
> I have seen several approaches to this problem ....tacit-explicit-tacit
> knowledge transfer; growth from novice to expert; and viable systems
> modeling and matching requisite variety.
>
> Are there any other ways to address the measurement and acceleration of
> employee learning curves?
Walter,
It's good to see you here again.
Bob Williams and I have a chapter in _Effective Change Management Using
Action Research and Action Learning: Concepts, Frameworks, Processes and
Applications_ (see http://www.scu.edu.au/schools/gcm/ar/ALR-flier.pdf )
dealing with our learning logs. While they don't really address the
measurement issue I think you're interested in, they may address the
learning curve acceleration. You can find the learning logs information
at http://facilitatedsystems.com/llogs.html.
Regards,
Bill
-- Bill Harris 3217 102nd Place SE Facilitated Systems Everett, WA 98208 USA http://facilitatedsystems.com/ phone: +1 425 337-5541Learning-org -- Hosted by Rick Karash <Richard@Karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>
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