Replying to LO28282 --
Dear Organlearners,
DP Dash < D_P_Dash%XIMB@nts2.ximb.ac.in > writes:
>It seems, the manager is not using the insight of
>Einstein we discussed some time back: You cannot
>solve a problem at the same level of thinking that
>created it.
Greetings dear DP,
Thank you very much for articulating it so succintly. This is exactly what
filled me with so much anxiety. He assumed basically that more and better
of the same kind of management would solve most of the organisation's
problems.
>At, in the Seminar, did the manager present any
>interpretation or analysis of the current situation
>of their organisation?
Yes, he did it very well. In my opinion that was what pulled the wool over
the eyes of many participants.
>Did he isolate 'hard work' and 'efficient management' as the two
>important elements missing in their organisation?
No. He was greatful for the work and efficient management of the majority
in every division. But he stressed that more of the same would get the
organisation out of its difficulties.
>Or, was he trying to shift resopnsibility to or even put blame on
>his colleagues?
No. He took full responsibility for his part in the organisation's
difficulties.
>Therefore, when things are not working all right, as
>in the case of the organisation At visited, then it is
>time to look into the model that is being used to
>manage the organisation.
How right you are. But in this case I think it goes deeper. This manager
believes that efficient management can solve most, if not all, problems of
an organisation. Efficient management is for him not merely a model, but a
paradigm. When efficient management is not a success, he believes that it
is because people did not work hard enough.
>Will appreciate your thoughts on this.
Thank you for your own thoughts, especially for reminding me of Einstein's
thinking on problem solving. How would you convince this manager that
Einstein's kind of thinking is applicable here?
With care and best wishes
--At de Lange <amdelange@gold.up.ac.za> Snailmail: A M de Lange Gold Fields Computer Centre Faculty of Science - University of Pretoria Pretoria 0001 - Rep of South Africa
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