Replying to LO28342 --
The only thing I would add is that in my experience, a true LO has great
empowerment of its people.
I've written on this subject many times.
Without empowerment, people focussed on the corporate outcome but fuelled
by their individual motives, you simply cannot sustain any sort of
I would add a mnemonic to underline this comment - Coaching (critical to
any LO) is about performance. It is achievement orientated, and requires a
program, feedback, peaking, arousal, and characteristic tension. ("Getting
the extra 20%)
Training (Organizational Learning) is about skills. It is task orientated,
requires procedure, and feedback. ("Getting the 80%).
Dr. Peter A. Hubbard
& Research Consultants
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Peter_Hubbard@will2win.com.au (by way of Richard Karash)
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