Goals, Objectives LO29212

From: Alan Cotterell (acotrel@cnl.com.au)
Date: 09/22/02


A few years ago several Australian companies flirted with 'management by
objectives' (MBO). As a management system it offers middle managers more
control, however I suspect it reduced productivity greatly. MBO has
effectively been dumped and is being replaced by an operational risk
management approach.

'Democracy and control in the workplace' has always been an issue, and MBO
does much to empower managers rather than workers. That doesn't mean to
say it benefits the organisation.

Best Regards,
Alan Cotterell


"Alan Cotterell" <acotrel@cnl.com.au>

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