Replying to LO30059 --
Does 'emotional intelligence' have aything to do with the 'gut feelings'
many managers rely on to do their jobs successfully? Even though risk
management has only recently been formally introduced to many work places,
several managers have always been aware of 'what could happen' in various
scenarios (incidents), the 'likelihood' (probability), and potential
I view quality management systems as a form of 'administrative control' of
You are probably aware of the 'hierarcy of control' used in risk
personal protecive equipment
The problem is that administrative control is often avoided as it relies
on people 'doing the right thing' (behavioural safety). However it is
extremely powerful when well used.
"Alan Cotterell" <email@example.com>
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