Working Smarter vs. Working Harder LO30202

Date: 05/25/03

Replying to LO30187 --

As with any organizational initiative, the behaviour will flourish if it
is rewarded. The person in charge must foster and nurture the behaviour if
it is to be sustained. The dilemma is that many "successful" executives
become complacent because of their success. Furthermore, they become
cautious and want to continue to do whatever it was that worked and got
them where they are today. This is normal human behaviour and we should
not be surprised to see it in any organization we encounter.

Fighting for change from the "bottom up" is ultimately a losing battle,
like trying to stop water from overflowing its banks.


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