Hello:
To date, the following are the responses I have received from my request
for organization diagnostic instruments that could be used to assess an
organization's capability to manage change.
To those who have responded, many thanks.
Towards the end of the month, I will post a final summary if there are
further additions to the list below. In addition, I will include any
personal experiences of the use of any of the suggested.
If you have any further thoughts on this, please feel free to email me.
Thank you for your co-operation.
Regards.
Christopher Seow
Email: mcyi6cks@fs1.ma.umist.ac.uk
-----
Instrument Name: Values and Attitudes Survey (VAS)
Description (if available): Diagnostic tool of the LeBow Shared Values
Process/Operating System. This is a highly detailed instrument
used to
identify the relationships of all players in an organization to
values
systems and roles within the "people system"
Contact Details: John Zavacki jzavacki@wolff.com
-----
Instrument Name: Prevue Assessment
Description (if available): See our web page at:
http://ourworld.compuserve.com/homepages/gately/
Contact Details as per www page.
-----
Instrument Name: ORGANIZATION MAP AND COMPASS
Description (if available): A comprehesive process for
organization improvement planning which examines management practices,
evaluates human reource management and paints a picture of it, and provides
actionalble information about the most significant opportunities for
improvement.
Contact Details of 'Owners': Linda Lord,
Competitive Insights Inc
10505 SW Barbut Boulevard Suite 302
Portland Oregon 97219
-----
Instrument Name: Human Resource Assessment Protocol (HRAP)
Description (if available): HRAP involves a formal, written assessment
tool,
focus group interviews, and individual interviews to assess an
organizations
culture and climate. Focus areas are Management and Leadership,
Communications, Education and Training, Empowerment, Recognition/Rewards,
Compensation/Benefits, Safety and Health, and Employee Knowledge of the
Customer and Business.
Contact Details of 'Owners': HRAP was developed by and is licensed by the
Cleveland Adavanced Manufacturing Program (CAMP). CAMP is affiliated with
the
Manufacturing Extension Program of the National Institute for Standards and
Technology, an arm of the U.S. Department of Commerce. Contact:
Steven Crimaldi
Product Manager, Human Resource Programs
4600 Prospect Avenue
Cleveland, OH 44103-4314
(216) 432-5396
E-Mail: steven.crimaldi@camp.org
-----
In addition to the above tools, some of the respondents suggested the
following litearture:
Stafford Beer's Viable Systems Model (see Diagnosing the System of
organisation; Wiley)
Robert Fritz's Corporate Tides 2edn (Berrett Koehler 1996) which explores
the underlying structure of organisations
Michael I. Harrison, "Diagnosing Organizations: Methods, Models, and
Processes", 2nd Edition (Sage Publications, 1994).
Allen I. Kraut (editior), "Organizational Surveys: Tools for Assessment and
Change", (Jossey-Bass, Inc, 1996).
Christopher Seow
Manchester School of Management
UMIST
PO BOX 88, Manchester M60 1QD, UK
Tel/Fax (Home): +44(0) 181 597 1411
Email: mcyi6cks@fs1.ma.umist.ac.uk
--"Christopher SEOW" <mcyi6cks@fs1.ma.umist.ac.uk>
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>