James Carrington states 
>It is through constant measuring of employee moral ....
James, how DOES HP measure employee moral?  How do you validate the
results you get? 
[Host's Note: Moral? ...perhaps morale?  ...Rick]
At 03:38 PM 10/20/97 -0400, you wrote:
>     My curmudgeoneous associate quips, "Management 101 - always 
>     establish blame". Fortunately, we at HP can afford to be whimsical 
>     about such issues. It is through constant measurement of employee 
>     moral that HP has determined the value of continuing education and 
>     employee benefit programs.
>     
>     The question is not "should we incorporate measurement systems" but 
>     "what measurement systems should we incorporate", and then the proper 
>     use of the results. Anything less works to no ones' benefit.
>
>JAMES_H_CARRINGTON@HP-Chelmsford-om1.om.hp.com
--Thanks Ann Reilly areilly@amfam.com
Learning-org -- An Internet Dialog on Learning Organizations For info: <rkarash@karash.com> -or- <http://world.std.com/~lo/>