Dealing with Tough Issues LO17455

Bill Harris (
Wed, 18 Mar 1998 13:00:01 -0800 (PST)

Replying to LO17440 -- was: Employee Ranking Systems
[Change in subject line by your host.]

I've followed this on the periphery, and I'm beginning to wonder.

> Concerned about the heat to light ratio of this thread, Rick writes:
> > [Host's Note: Hmm... Let's step back and notice what's happening here.
> > Notice some of the feelings and how they are expressed after a long
> > exchange which didn't convince either "side" to change their mind. Now,

It seems like most (admittedly, not all) of the discussion has centered
around advocating one or the other positions or perhaps inquiring into one
or the other. After much time, there are still two camps, though, so it
seems unlikely that many will change their minds.

So, how do we learning-org'ers deal with situations like this? (This is a
tickler to provoke some double loop learning discussion on dealing with
_any_ issue where there seems to be entrenched disagreement, not a prompt
to restate reasons for either side on this discussion.)

Maybe there's a lesson here to carry back to the workplace.



Bill Harris                             Hewlett-Packard Co. 
R&D Engineering Processes               Lake Stevens Division 
domain:               M/S 330
phone: (425) 335-2200                   8600 Soper Hill Road
fax: (425) 335-2828                     Everett, WA 98205-1298 

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