In organizations as complex as we find ourselves engaged today, the
wholeistic/systems approach is very effective in attempting to
understand many of the major issues we face.
One of the challenges of our company is the different ?filters? and
?points of view? that are encountered on a day-to-day basis. While
every story has at least two sides, it seems that the most
expeditious way of dealing with complex issues is with ?hard data?
and ?hard facts.?
Can anyone reference me specific books, papers, websites, etc.,
that help examine the phenomena of ?hard facts? and ?data? being
effective in presenting business perspectives, as well as
methodologies and processes to help educate managers to develop,
gather, and present these ?hard data? and ?facts.? Risk assessment
templates, benchmark information, and metrics may be some examples.
All responses are appreciated.
I enjoy reading the various posts in this group, and have learned a
tremendous amount over the last couple of years.
Lyle Gray
CIO
M&I data services
llyle.gray@midata.com
--Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>