The "deemster" problem LO19166

Eugene Taurman (ilx@execpc.com)
Thu, 10 Sep 1998 08:28:33 -0500

Replying to LO19154 --

At,

Your write up is very much like Deming's point 'eliminate fear from the
workplace'. One fear he knew about and wanted us to eliminate from our
organizations was the fear of looking foolish. It is destructive and
deprives managers who do not address it of all the information possible to
run and improve the organization.

Deming tried to tell us we can not be the best unless we communicate and
fear is a big factor in reducing communication and therefore learning.
Both the manager and the nonparticipant must step up and address this kind
of fear. A manager can start by realizing that the fear is not totally
induced by the organization but increased or reduced by the organization.

When fear of looking foolish dominates the culture as it does in many
large corporations and governments we have the opposite of learning.

Sorry to redirect your comment but the parallel is so loud

Gene

Eugene Taurman
interLinx ilx@execpc.com http://www.execpc.com/~ilx

What you are is determined by the thoughts that dominate your mind.
Paraphrase of Proverbs Ch 23 vs 7 KJV

-- 

Eugene Taurman <ilx@execpc.com>

Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>