Continuous vs continual improvement LO19868
Mon, 16 Nov 1998 14:11:05 EST

Replying to LO19862 --

In a message dated 98-11-16 12:49:54 EST, writes:

> Continuous improvement is a subset of continual improvement.
> Continual improvement also includes room for *discontinuous* improvements
> (improvements that are not like in kind to what came before - another term
> for this might be innovative or radical improvements such as are sought
> after in most reengineering efforts, or in the lean manufacturing
> movement).

Yes, Jon, this does make sense. Another example is illustrated in my
coaching work with executives where sometimes the best way to move forward
is to move sideways, so to speak. If the process in place is
dysfunctional, a functional exec must move toward a new set of assumptions
which may result in short term discontinuous failure which then leads to
longer term continual improvement. This is a useful distinction because
it makes no sense to continuously improve on what may be a dysfunctional

Warm regards, David

David L. Hanson, Ph.D.
Consulting Psychologist
Author of GEMA-Lead 360


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