Problems 80-90% System LO20740

Andrew Wong Hee Sing (
Fri, 26 Feb 1999 07:06:36 +0800

Replying to LO20727 --

"In Search of the Truth"

Peter Clute wrote:

>"In my experience, most troubles and most possibilities for improvement
>add up to proportions something like this:
> 94% belong to the system(the responsiblity of management)
> 6% are attributed to special causes"
>The author is W. Edwards Deming, Out of the Crisis (Cambridge:
>Massachusetts Institute of Technology) 1982. However, when I went to
>Deming's book, I was disappointed in that he did not state how he knew

IMHO, if one approaches the above with a scientific mind,
the Truth cannot be found.
However, from a philosophical and principle perspective,
there is much wisdom to be gained.


Andrew Wong
Organisation Observer and Thinker
Personal Coach & Organisation Coach
QuaSyLaTic Virtual Community Organiser
An associate of Outsights

-- (Andrew Wong Hee Sing)

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