Pay for Performance LO21136

Bill Braun (medprac@hlthsys.com)
Fri, 02 Apr 1999 13:42:24 -0600

Replying to LO21123 --

Hi Harriet,

You're right, it does have a one-way sound to it. I should add that the
class is made up of healthcare professionals (physicians, nurses,
therapists) and healthcare administrative types, and we (as a class) had
established that care giving is an interactive, two-way street process. At
a bare minimum, good advice (the care giver) and compliance (the patient)
are required for progress to be made. No one in the class would quarrel
with your observation.

The class is an Executive MBA program for healthcare professionals and
people involved in other (non-caregiving) aspects of heatlhcare.

Bill Braun

At 02:17 PM 4/1/1999 EST, you wrote:

>Bill: I read with interest your response to John. Just a thought.
>"Consumer "as your students defined it strikes me as a one-way transaction
>in the sense that health care delivers the services and the patient, the
>consumer, receives them. In education, I don't think that definition
>works quite as well because I think the learning process has to be
>reciprocal. I don't see it as quite so linear. I like the students' term
>"stakeholder." I need to think about how it works in my environment -- we
>do use that term - but not quite so comprehensively as your students
>propose. By the way, what kind of course is this? Harriett.
>
>HJRobles@aol.com

-- 

Bill Braun <medprac@hlthsys.com>

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