Question asking in the workplace LO21764

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My Bell System experience taught three questions:

1) What's so?

2) So what?

3) What's next?

Another taxonomy suggests four domains for questions and answers:

Skeptical (subject of objective verification)-Why = Science

Skeptical-How = Technology

Faith (believe without or inspite of subjective data)-Why = Religion

Faith-How = Magic

Complex environments make it difficult, if not impossible, to gain
objective verification of causal relationships. Religious-Magical
thinking must grow to fill the void. Unfortunately, some business
cultures can not acknowledge the extent internal decisions are guided by
the local flavor of Religious-Magical Thinking.

Doug Merchant
dougm@eclipse.net

-- 

"Doug Merchant" <dougm@eclipse.net>

        Learning-org -- Hosted by Rick Karash <rkarash@karash.com>
  Public Dialog on Learning Organizations -- <http://www.learning-org.com>

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