Replying to LO23724 --
There's a good chapter on this subject in Paul Bate's book Strategies for
Organizational Change, discussing the five different kinds of roles
leaders need to play -- and the different kinds of communication each
You might also check "How to Get Them Off the Dime" and "Organizational
Communication", both available at http://www.hocinc.com/articles
Hatch Organizational Consulting, Inc.
"Enabling Positive Change"
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eric hatch <firstname.lastname@example.org>
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