Organisational Learning & Knowledge Management LO23817

From: Doug Merchant (
Date: 01/24/00

Replying to LO23801 --

Replying to Fred Nickols in LO23801

"...Indeed, making implicit knowledge explicit is a great deal of what
folks known as task analysts, performance analysts and knowledge engineers

My impression is that most, if not all, of this work is done at the
individual level of the system. I thought John Gunkler (LO23783) was
addressing the organizational level of the system and the "tacit
knowledge" embedded in system processes.

In addition to the organizational processes, I would also add the "tacit
knowledge" embedded in (i) the organizational populations and the
mechanisms by which these populations change and (ii) the fabric of
relationships that transcend the organization and them mechanisms by which
these relationships are strengthened or diminished.

Doug Merchant


"Doug Merchant" <>

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