What is THE problem? LO26839

From: Jan Lelie (janlelie@wxs.nl)
Date: 06/21/01


Replying to LO26824 --

Hello LO-vers, hello Bruce,

I usually say: "The wrong solution for the right problem is preferrable
over a good solution for the wrong problem". When you have the wrong
solution for the right problem, you start to innovate in the direction of
a solution to the problem. When you implement a good solution (in an
organization usually disguised as an IT-system) for the wrong problem, you
end up with two problems: your original problem and a good solution that
didn't work.

For instance: when the problem is shielding one-self from the team or the
group and / or blaming others, the solution is usually not implementing a
M & V statement or looking byeond the edge of departments. I do not say
that an good M & V statement is not a good solution, or that a problem
might be to have a good M & V statement. I want to say that any problem
and its solution are two halves of the same coin. When an organisation
lacks a coherent M & V statement and / or persons do not see they have a
vested interest in the M & V statements, the first - and perhaps only
question - i'd ask is: "Who is THE problem?" I'd ask it five times and
people might learn that nobody "is" the problem unless they are the
problem. Such is life - and it is getting sucher and sucher all the time.

Best,

Jan

-- 
With kind regards - met vriendelijke groeten,

Jan Lelie

Drs J.C. Lelie CPIM (Jan) LOGISENS - Sparring Partner in Logistical Development mind@work est. 1998 - Group Resolution Process Support Tel.: (+ 31) (0)70 3243475 or car: (+ 31)(0)65 4685114 http://www.mindatwork.nl and/or taoSystems: + 31 (0)30 6377973 - Mindatwork@taoNet.nl

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