Hard Work and Efficient Management = Success? LO28345

From: Alan Cotterell (acotrel@cnl.com.au)
Date: 04/29/02

Replying to LO28332 --

As a manager of several explosives laboratories in an Australian Defence
Factory, I wrote a small policy manual to be used by officers supervising
sections of the labs. This simple action allowed them to substantially
self manage - in short - it 'empowered' them. All this garbage about
complexity in management doesn't take into account the unwritten and
misunderstood rules of an organisation. I suggest we should all move away
from 'crisis management' and begin to manage the operational risks -
quality, safety, environment, security.

Best Regards,
Alan Cotterell


"Alan Cotterell" <acotrel@cnl.com.au>

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