Replying to LO28864 --
Dear Craig and the LOT of you,
You have a number of options:
- Rick gave an answer in LO28871: use Google on your own intra/internet
sites. I don't know how it works, but it usually finds me my information
faster than i can on my own PC.
- Senge suggest building System Archetypes: this helps in structuring
data for important decisions
- Search for the hubs in the organisation: some people just know a lot of
other people and can direct you to the best addresses. They are usually
not people who stand out, but have jobs at a help desk, internal post
service, secretaries or the working councel. If your organization has a
high (personel) turn-over, you might have a problem here.
- Prioritize: what are the questions you want to get answers to (aks five
times why? before you decide on the questions) and focus on the bottle
necks: what are the few things that prevent you from reaching a decision.
Success,
Jan Lelie
Craig Wickenberg wrote:
> In addition to receiving too much information, my work team also struggles
> with the inability to OBTAIN specific information necessary to perform
> work functions. I work for a large wireless carrier and we waste valuable
> work time everyday searching our company intranet, placing calls and
> emails to company contacts, and 'guessing' where the required information
> may be. There are so many different divisions of the company and all have
> information which is relevant to our sales team. We know it resides in our
> company somewhere, and become frustrated trying to continually locate it.
--With kind regards - met vriendelijke groeten,
Jan Lelie
LOGISENS - Sparring Partner in Logistical Development mind@work est. 1998 - Group Resolution Process Support Tel.: (+31) (0)70 3243475 or GSM (car): (+31)(0)65 4685114 http://www.mindatwork.nl info@mindatwork.nl
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