"In a word: LEARNING" (NOT = "training") LO29454

From: Ed Heinrich (eheinric@csc.com)
Date: 11/04/02


Replying to LO29411 --

"Training" is almost always, in almost all situations: "telling," i.e. the
company does some manner of "needs assessment," seeking to determine who
needs to know what, and then, with almost no exceptions, TELLS people
where to go for training in what topics--as designed by those with
"training" in ISD and delivered by those with "training" in presentation
skills.

Actually what usually happens is, the training is provided for the
employees, to teach them something that they need to know. They hopefully
"learn" whatever it is they needed to know, and then apply the new skills
and/or knowledge to what they do on a day-to-day basis. Companies that
tell people where to go, without actually providing the training, usually
get told where to go by the employees.

Regards,

     Ed Heinrich, MBA
     Training Manager

-- 

"Ed Heinrich" <eheinric@csc.com>

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