Measuring Dialogue and Sense-Making LO30086

From: AM de Lange (
Date: 04/11/03

Replying to LO30074 --

Dear Organlearners,

Lee McCartney < > writes:

>I'm conducting research to see if dialogue correlates to
>increased sense-making within organizations.
>Is anybody out there aware of experiments that measure
>scientifically, the effects of dialogue on performance, or
>anything else, for that matter? Any opinions?

Greetings dear Lee,

I decided to look for what is on the web with Google's advance
search engine at
< >
With in the first window
   dialogue measurement
and in the second window
   sense making
i got a surprising number of hits -- 699. Some had very interesting
information like the PhD disertation at
< >

I am convinced after dozens of years employing the dialogue that it is a
powerful means to increase sensible conceptualisation. But i think that it
will not be conducive to the dialogue to measure the change in such
conceptualisations. It will require each participant writing two tests on
certain selected concepts, one before the dialogue and one afterwards.
This means that the dialogue will have to follow an agenda in which these
selected concepts will have to figure. And this is exactly what hinders
me. A dialogue has to move towards a certain goal, but to precribe the
path which it has to follow will impede its spontaneous development. As
such it cannot then sustain the creativity and thus the learning of each

The following document (the long URL wraps into two lines!!!!)
has something to say on this spontaneity.

With care and best wishes,


At de Lange <> Snailmail: A M de Lange Gold Fields Computer Centre Faculty of Science - University of Pretoria Pretoria 0001 - Rep of South Africa

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