Teaching about Knowledge Management LO31189

From: Denham Grey (dgrey@iquest.net)
Date: 10/26/04

Replying to LO31153 --

Greetings John,

You may wish to follow what others are teaching:


Some issues that I find interesting:
* Types, forms and understanding the nature of knowledge itself
* Key KM practices (yellowpages, AARs, lessons learned, networking,
* KM in business (CRM, helpdesks, SCM, e-Learning)
* Mapping tacit knowledge
* OODA cycles and awareness
* Communities of practice and mentorship
* Corporate memory & repositories
* Knowledge & relationship retention
* Patterns and pattern language for capturing expertise
* Knowledge flows and narrative
* Advanced knowledge practices for virtual teams

Blog = http://denham.typepad.com/
Wiki = http://www.voght.com/cgi-bin/pywiki?KmWiki


Denham Grey <dgrey@iquest.net>

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