Process a waste of time? LO13273

Bill Hendry (
Thu, 17 Apr 1997 10:28:55 -0400 (EDT)

Replying to LO13253 --

When I have facilitated the Creative Problem Solving process which I
learned from Scott Isaksen and his colleagues at Buffalo State College's
Center for Studies in Creativity, I have found that flexibility of process
is essential. My role is to choose the process which I think is needed by
the group at that time based on what I know about their problem solving
efforts and the group dynamics.

IF the group REALLY has a firm understanding of the data and problem, and
they already have an idea that is promising, then sure, go ahead and leap
to planning for action and implementation. Don't get so hung up on the
process, because in time they will throw the whole thing out when they
really need to go through it step by step.

My role is to question them to make sure leaping a step or two won't kill
their efforts, and they know the implications for perhaps solving the
wrong problem or fighting symptoms.

all the best....


Bill Hendry, Training and OD Specialist, Hillsborough County, FL work email: | home (813) 276-2727 work phone, (813) 276-2197 fax

"Throughout the centuries there were men who took first steps down new roads armed with nothing but their own vision."

>From "The Fountainhead" by Ayn Rand

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