Customer Service LO16472

Saleh A. Al-Ghamdi (ghamsa2n@aramco.com.sa)
Sat, 10 Jan 1998 07:14:32 +-300

Replying to LO16457 --

An excellent book on customer service is entitled "Customer Service For
Dummies". I don't remember the name of the author. It's published by the
same publisher of the ". . . For Dummies" books.

-- 

ghamsa2n@aramco.com.sa (Saleh A. Al-Ghamdi)

Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>