11th BDA Conference: Transformation Forum: LO16630 -UK 17-8 June

Alan Mossman (alanmossman@compuserve.com)
Wed, 21 Jan 1998 04:28:43 -0500

A technical hitch (?) has kept me offline since mid dec so I'm not sure if
LOers have seen this information and the early bird deadline is almost
upon us. I'm sorry it is so long, but as George Bernard Shaw is reputed
to have written to one of his girlfriends "I haven't got time to write a
short one".


[Host's Note: The technical hitch is that Compuserve, in their effort to
combat unsolicited commercial junk e-mail has accidently blocked all LO
mail to their subscribers since mid December. Same thing occured several
months ago. The Digest does get thru, but not regular subscriptions. As a
result several of our regular voices have been silent. ...Rick]

The Transformation Forum
11th British Deming Association Annual Conference
17-18 June 1998
Loughborough University, UK

Early Bird Discount to 31 January 1998
only 200 spaces; at least 50 bookings already.

If you cannot attend but wish to receive a copy of the documentation, you
can do so for L95 + VAT. All delegates receive a free copy.
To order, please
call: (01722) 412138,
fax: (01722) 414428, or
e-mail: deminguk@aol.com

for more information about the forum:
the URL for the TransForum98 pages on the BDA site:
Telephone: (01722) 339811
Fax: (01722) 331313
E-mail: bdaconf@sasevents.co.uk


Transformation forum programme

Day one Wednesday 17 June 1998

09:30 Welcome and housekeeping by Val Thomas

09:40 Plenary session 1 Myron Tribus: Learning processes and their
implications for organisations
[Detailed program deleted by your host...]


John Carlisle
Co-operation in continual improvement - the missing link

Underpinning all of Dr Deming's portrayal of organisations is the
principle of interdependence. When this principle is flouted, things
literally fall apart. When interdependence is acknowledged and
consciously worked with, the organisation has the culture which supports
continual improvement

This culture is one of co-operation, and has been incorporated in the
construction industry as 'Partnering'. A leading exponent of this
approach is Sainsbury's which, by working very closely with a few
contractors, has successfully improved its cost and time frame for
building and refurbishing its stores

The presentation will cover the design of the Partnering process, its
progress, the pay-offs for all the parties, and the lessons learned in
building profitable, better relationships.

Michael Simmons
The role of the internal change agent - effective influencing without
executive authority

The internal change agent is fundamental to the successful introduction
of Deming-based transformation in our organisations, yet so many of us
struggle to make the impact that we would like. It is a key leadership
role, yet it must be exercised without executive authority and this
creates special difficulties

Internal consultants require a deep understanding of the principles and
practice of continual process improvement. Yet they must be able to build
relationships with people at all levels of the organisation so as to win
their commitment to a strategy for organisation-wide transformation

In this presentation, Michael Simmons will explore the role of the
internal change agent, introduce participants to the 'Primary
Intervention Cycle' and identify the key attributes and skills needed for
effective influencing.

Mike Greenwood
Practical implications of Deming's philosophy in Local Government

Tameside Council provides local services to a population of 225,000. Like
all Local Authorities, for a number of years it has experienced a
continual reduction in finance imposed by central Government, and growing
expectations from the public for improved service quality

The Council has an active programme of organisation development and this
was re-invigorated three years ago by using Deming's management philosophy

Of particular benefit has been the practical implication of continual
improvement to a wide range of activities. This has also put the
Authority in a very good position to respond to the philosophy of the new
Government, which requires Local Authorities to observe 'Best Value'.
Experience at Tameside has shown that Deming's thinking is just as
helpful in a public sector service organisation as in other sectors.

Jayne Wilde
And on Monday . . .

It's the end of the conference, time for those last farewells and 'see
you next year', time to pack up your bags, pick up your books and set off
home - buzzing with energy from the ideas, from the people, from the
community of interest we have formed over the two days.

What real difference will it make ?

In the final session we will have time to take stock, to explore the
learning we have experienced and to determine practical ways of applying
this learning back in our workplaces, in our communities and in our lives.

Dr Derek Roger
Adaptation and change: what stress is really about

Stress has been a major preoccupation in management training for several
decades, but with no clear idea about what stress is or whether training
programmes have any effect. In fact, the weight of evidence suggests that
conventional stress management is of very little benefit, but this is
hardly surprising in view of the inappropriate definitions of stress on
which the training is usually based. Derek Roger has devoted the past 14
years to research stress, and has used the findings to develop a unique
training programme entitled the Challenge of Change. The aim of the
session will be to rectify some of the misconceptions about stress in the
light of this new approach.

Terry Weight
The role of standardisation in improvement

This talk will seek to establish the value and benefits of
standardisation in the context of continual process improvement.
Important questions about standardisation are: Why standardise? What to
standardise? When to standardise? Who develops the standardised
processes? Answers to these questions will be suggested. The talk will
then aim to assist the subsequent discussion at the interactive session
on how to achieve this.

Reserving your place

Telephone: (01722) 339811
Fax: (01722) 331313
E-mail: bdaconf@sasevents.co.uk
for a copy of the booking form

Numbers are limited to 200, and we expect this year's event to attract
record interest, so early booking is strongly advised. Substantial
discounts will be allowed for reservations made and paid for before 31
January 1998

Members L425 + VAT Before 31 Jan L500 + VAT after
Non-members L500 + VAT before L600 + VAT after 31 Jan

These costs cover attendance, lunch and refreshments on both days, and
copies of all speakers' papers including those for sessions you do not

Delegates should make their own arrangements for hotel accommodation. A
limited number of rooms with en-suite facilities are available on the
University campus. These will be reserved on a first-come first-served
basis. see booking form.


Alan Mossman <alanmossman@compuserve.com> The Change Business Ltd 19 Whitehall STROUD GL5 1HA UK 01453 765611 N.B. new fax: 01453 763083

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