Business Case for LO LO17552

Smith, Bob K (
Wed, 25 Mar 1998 15:04:22 -0000

Replying to LO17518 --


The main driver we have for LO is "do not repeat mistakes"

I am sure your organisation can find evidence of mistakes in on area
repeated in another. There will be costs associated with these repeats
which can be used to justify action to avoid them.

Now the big challenge is really to demonstrate that what you are doing is
actually reducing the likelihood of mistake repetition. This can be done
by finding examples of shared information which led to a change of
practice in one area as a result of a failure in another. If you cannot
find such examples, then you need more time, or your LO initiative is not
working as it should.

Short Code 853 2936
Phone +44 1932 762936
Fax +44 1932 764183
Office 101 / 29 Sunbury

Find the people to help you today ........


"Smith, Bob K (SPR)" <>

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