Re possible mental models, you might look at the attitude literature
Harry Triandis, Martin Fishbein and Izac Ajzen, David Sear, Marshall
Becker, and many others.
Bill Ward ward@mailhost.tcs.tulane.edu
> As part of a study program I am involved in, I have been asked to present
> on the topic of Mental Models and their significance to HCI (Human
> Computer Interaction, also known as Human Factors). I'm interested in
> what others think about mental models, and my emerging understandings as
> described below.
--William Ward <ward@mailhost.tcs.tulane.edu>
Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>