Organizational 'Vital Signs' LO19257

tom abeles (tabeles@tmn.com)
Tue, 15 Sep 1998 16:36:52 -0500

Replying to LO19240 --

mbayers@mmm.com wrot, in a small part:

> Suppose for a moment that you were an Emergency Medical Technician --
> except that you were called in to work on organizations rather than on
> individuals. That is, you got the 911 call when an organization suffered a health emergency.

> My thoughts (that is, this afternoon, anyway) suggest that there are two
> fundamental 'flows' (analogous to air and blood) I'd want to check. I
> think I'd look for the flow of Trust from heart to heart within the
> organization, and I'd look for the flow of Knowledge from brain to brain.
.... For instance, I don't think you can
> have a high flow of Trust without a high flow of Knowledge.

Michael, I wish I could agree with you, but I have strong doubts,
especially globally. The first doubt comes from religion where there ofen
is a very high degree of Trust to the point of willingness to sacrifice
life, ones own or anothers in blind faith. I am thinking of children of
all ages who will trade the responsibility that knowledge requires in
exchange for security and comfort and there are many more examples
including "don't ask-don't tell" syndromes of many stripes.

Pandora's box, the apple in the Garden and many other parables tell of
the perils of eating of the fruits of knowledge and the pain, called
responsibility which such knowledge requires. Of course there is a pain
also in ignorance, and there is fear both of the known and unknown.

As i have said earlier, there is a strong need for long half-life
knowledge in business for many reasons and your post actually "calls the
question" All the models of LO's are sitting on some very interesting
underlying assumptions which are interesting given the global cultural
srpead amongst various countries and their socio-cultural beliefs.

Even more interesting is the results of a survey which ASTD did and which
was reproduced in Jeannie Meister's first book, Corporate Quality
Universities. The core of a corporation is built around its "culture"
and beliefs- Verrry interesting, as the charcter on the old tv pgm TW3
used to say- And just what underlies this "core"?

We talk about LO's and KM. It is difficult to understand how this works,
in praxis when the foundational underpinnings are weak or non-existant or
remain unstated.

thoughts?

tom
abeles

-- 

tom abeles <tabeles@tmn.com>

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