At 12:06 AM 9/14/98 -0700, you wrote:
Replying to LO19222 --
In following this thread I have become struck by the sense that many seem
to want to manage learning and confuse an organization that trains with a
learning organization.
When I read Senge and think about a learning organization I see a an
organization that learns form its'mistakes and successes and has enough
candor to talk about them. A learning organization is one that uses the
learning to improve the way it conducts it's business.
An organization that manages learning will go as far astray as an
organization that manages by the accountants numbers. They are important
but not everything. When a company manages by budget it will get
conformance to budget but it is likely to get poor processes as well and
poor maintenance and capped performance.
While it is recognizing the supervisor who meets budget that same
supervisor is likely ignoring the maintenance of people or machines.
A learning organization needs a balanced measuring system that includes
the traditional measures and rate of improvement measures. the only way to
know if a n organization is learning is whether or not it's service to
customers is improving. if it is not then it is not learning it may only
be teaching.
The real question for us is not , Is the organization and its' people
learning? They are! And it is! But, How is the culture which management
has created causing them to behave?
Gene
Eugene Taurman
interLinx ilx@execpc.com http://www.execpc.com/~ilx
What you are is determined by the thoughts that dominate your mind.
Paraphrase of Proverbs Ch 23 vs 7 KJV
--Eugene Taurman <ilx@execpc.com>
Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>