Conflict in LOs LO19643

Brock Vodden (brock.vodden@odyssey.on.ca)
Tue, 27 Oct 1998 09:20:08 -0500

Replying to LO19605 --

Sheila:

You wrote about

>The Equation of Change
>----------------------
>
>Change will not take place unless :-
>
>f(V,D,S)>R

The formula you describe is often attributed to David Gleicher, but I do
not know the context in which it was presented. It was mentioned in
Beckard and Harris (1987) Managing Complex Change; Addison Wesley,
Reading, MA; p98.

Also in Jacobs, Robert (1994). Real-time Strategic Change;
Berrett-Koehler, San Francisco, CA; 1994; p. 122

I collected this wisdom from Steve Pembleton who (was/is) a subscriber to
this list.

I have found it a very useful model as well. The R factor is usually
referred to as Resistance.

>The Equation of Change
>----------------------
>
>Change will not take place unless :-
>
>f(V,D,S)>R
>
>Where
>
>V = The Vision of the Future
>D = Dissatisfaction with the present
>S = Knowing the first Steps to take
>R = The cost of change (time, money, discomfort)

-- 

"Brock Vodden" <brock.vodden@odyssey.on.ca>

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