Communicating Vision and Mission LO20151

Roy Benford (
Thu, 10 Dec 1998 14:02:29 +0000

Replying to LO20145 --

Eugene Taurman wrote:

> Anje asked about selling vision.
> It takes work. The president of Midwest Airlines said he spends 80% of his
> time explaining to people how their work fits into the vision. The Toyota
> executives live it and spend as much as 30 hours per week following up on
> how well processes work and if they are serving the user and the customer.

But whose vision is it, the president's? What about other visions of
MidWest Airlines are they allowed to be aired, ie within the organisation
is there the right of "Free Speech"?

Roy Benford
Fulmer, UK


Roy Benford <>

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