service mapping/blueprinting LO20600

Roy Greenhalgh (rgreenh@ibm.net)
Sun, 07 Feb 1999 16:24:57 +0000

Replying to LO20593 --

Cheryl

Service mapping/blueprinting is one of those phrases that Winston S.
Churchill would have indicated as NOT being part of the common language
that separates our two nations.

Could you please explain how you use the terms.

We may have a differently named equivalent here.

Roy

-- 
Roy Greenhalgh Associates                      Tel: (+44) 1454.294200
Townwell House                                 FAX: (+44) 1454.294200
Cromhall                                        
Wotton under Edge
Gloucestershire
GL12 8AQ                                      
United Kingdom


        Learning-org -- Hosted by Rick Karash <rkarash@karash.com>
  Public Dialog on Learning Organizations -- <http://www.learning-org.com>