A very thorough white paper on establishing, implementing, and maintaining
a knowledge management system. Anyone involved in KM should check this
out. And, if you're new to KM and wondering where to start, this should
give you an decent idea about KM systems and allow you to realize the
challenges that await you. Companies mentioned in the article about what
they're doing: Finnair, AT&T, Chevron, Xerox, and Hewlett-Packard.
Tony Padgett
Toyota Motor Corporation
Knowledge Sharing Team
Tokyo, Japan
--Tony Padgett <anthony_padgett_za@mail.toyota.co.jp>
Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>