PDSA.. Do vs. Act? LO23050 -was: Boundaryless Organization

John Zavacki (jzavacki@greenapple.com)
Thu, 28 Oct 1999 05:23:12 -0400

Replying to LO23020 --

Harriet asks:

> In Deming's PDSA (Plan, Do, Study, Act) cycle, what
> distinction did Deming
> intend between "Do" and "Act?"

To "Do" is to carry out the "Plan". To "Act" is to decide, based upon the
results of the "Study", whether to make the "Plan" a practice to replace
the current situation, or to go back to the drawing board and "Plan"

John Zavacki
jzavacki@greenapple.com <mailto:jzavacki@greenapple.com>


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