Individual Competence vs. Organizational Efficiency LO28868

From: Jan Lelie (
Date: 07/22/02

Replying to LO28858 --

Hello Joe and readers,

Nice joke.

And the question is as old as business schools: "what makes organisations
turn into Bozo-machines?"

Perhaps all management consultancy firms should change themselves into ice
cream shoppes.

Here in The Netherlands one small consultancy firm has changes itself into
a cafe, art-shop and publisher. They call themselves "De oplichterij".
This word has several meanings - ambiguity is the core of every
organisation -: "swindle", "uplifting", "illumination". Recently they
illuminated "knowledge management", KM.


"PODOLSKY,JOE (HP-Cupertino,ex1)" wrote:

> This discussion and Gladwell's article reminds me of the story we used to
> tell, when quality was the management method de jour, about the Bozo
> Machine:


With kind regards - met vriendelijke groeten,

Jan Lelie

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