Measures for preparedness LO28937

Date: 07/31/02

Replying to LO28927 --

'Preparedness' seems to be an interesting strategy in dealing with complex
ill-structured problems. (For example, if you cannot eliminate
rule-breaking behaviour inside the traffic, you may focus on improving
your own manoeuvring capacity). But there can be many alternatives within
the approach. In other words, one can try to be prepared in many different
ways. Glebe's comment gives us one approach: 'Be vigilant!'

I am going to suggest another approach: 'Expand your response repertoire!'
Suppose a boss has insulted you through some mean remarks. What are the
various things you can do? Well, you may grin and bear, hit back with some
similar remarks at the boss, report to the higher boss, resign, etc. Are
there any other things you can think of doing? Or, are you constrained by
a limited 'response repertoire'?

There is a more conceptual angle to this suggestion. It deals with what
has been called 'If <observation> do <action>' scripts. Martha Vahl has
demonstrated that multiple 'If... do...' rules can be combined within a
context to produce higher-quality 'If... do...' rules. See, for example:

VAHL, M. (1994). Improving Mental Health Services in Calderdale, Centre
for Systems Studies, University of Hull, Hull, UK.

VAHL, M. (1996). The Challenge of Community Operational Research, Working
Paper 9, Lincoln School of Management, Lincoln University, UK.


Glebe Stcherbina <> commented:

>The point is, every citizen or resident in countries throughout the world
>should become a little more vigilant in what is happening in their part
>of the world...

>There is no quick fix solution to this problem...


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