Working Smarter vs. Working Harder LO30237

From: Fred Nickols (
Date: 06/05/03

Replying to LO30231 --

Replying to Steven Randall in LO30231 --

>I have not heard a good suggestion as to what could possibly be the basis
>for true continuous improvement in work. It needs to be something that is
>always present in experience, which excludes strategies and relationships
>and skills. What candidates that are always present could be useful?
>With this question I hope to start a real inquiry.

I think the primary basis for "true continuous improvement in work" is
good old economy of effort -- coupled, of course, with quality of product
or outcome. Economy of effort addresses management's desire to increase
productivity and it also addresses the workers' desire to stop wasting
their time and effort. The trick, as I have come to believe, is finding
ways of improving the economy of effort that doesn't simply boil down to
management finding ways of getting rid of workers. What I've always found
is that the people doing the work know better than anyone else where and
how they're wasting their time or doing stupid things or doing things that
don't need to be done at all.

To repeat, my candidate is "economy of effort."


Fred Nickols
Distance Consulting


Fred Nickols <>

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