Working Smarter vs. Working Harder LO30281

Date: 06/19/03

Replying to LO30252 --

Alan Cotterell writes:
>...I don't believe you can create a participative management culture by
>directing people to consult. I suggest an empowering approach is
> 1. Introduce a policy manual using national standards as the basis of
>the guidance policies.
> 2. Document essential/critical procedures.
> 3. Encourage workers/employees to improve the ways of working, and the
>guidance documents.
> 4. Allow people to form partnerships and self-manage.

I would go a little farther and say that items 3 and 4 need "lead by

AND training workshops in order to get them installed a self-replicating...


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