Fixing Dilbert LO17386

Tom Christoffel (
Thu, 12 Mar 1998 07:36:45 -0500 (EST)

Replying to LO17383 --

Dennis Keibler wrote:

> why do bad systems continue to exist?

Can a bad system produce a good product consistently? If it can, then it
will stay in business. If not, it will go out of business - or be forced
to change by economic circumstances.

I think it is only the customer (ala Deming) that can ultimately cause
change in production systems. If customers are satisfied with marketing
and politics rather than quality, then the bad systems will continue.

I've heard as an old Chinese proverb, "The market is a good slave, but not
a good master."

If we as the market ask for somthing it will be brought, however if the
market tells us what we want, we'll get things we don't need and aren't
ultimately good for us, perhaps because they undercut our society with
poor working conditions and low wages for employee. We say the market made
me do it.

As customers, being willing to pay a fair price so that our vendors
actually make a living might mean we pay a higher markup, but get a
sustained supplier. I don't thnk we're on the planet for economic activity
alone, but that is what life is becoming.

Thomas J. (Tom) Christoffel * e-mail:
My mission: "Regions_Work!" 
Why?  "All markets are regional and the economy is global. Two or more
crossing boundaries to solve a problem is regional cooperation."
*TJCdesigns * Box 1444 * Front Royal, Virginia (VA) 22630-1444 * "True peace
is dynamic. For sustainability, design with re-use in mind." 

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