Is TQM Enough For Competitive Advantage? LO22629

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on Sun, 05 Sep 1999 06:51:59 +0300
From: "Jamal K. Al-Dabal" <dabaljk@aramco.com.sa>
wrote in part about his dissertation

"TQM gurus and consultants market it as the best change initiative that
provides organizations with a competitive advantage. They also say that it
is a cure for all problems that companies face."

TQM is one strategy. Panacea seekers are doomed to disappointment. P.T.
Barnum was correct.

C.W. Russ Russo
Quality University On-Line
http://www.quniversity.com

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