Organizational Culture Change in business and/or government LO30689 hospi...

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Replying to LO30681 --

In a message dated 10/9/03 10:37:52 PM Central Daylight Time,
diane.caney@overthere.com.au writes:

> hospitals which have
> successfully changed the culture of both their management and their staff,
> in actuality, not just in theory.
>

Try the 2002 winners of the Malcolm Baldrige National Quality Award. One
was a non profit hospital, Sisters of ST. Mary's . The Baldrige
information can be found through the National Institute of Standards and
Technology web site: www.nist.gov/

Linda Ortberg
www.LeadingEducation.com

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