Trust & Openness in Organisations LO21987

Ian Saunders (
Fri, 25 Jun 1999 10:33 +0100 (BST)

Replying to LO21977 --


Whilst I have little direct experience of getting people to post home
pages etc as a way of sharing knowledge I have much experience of working
on Trust issues.

I believe and base most of my work on beginning with offering trust and
openness. I know of no other way to develop trust other than to share it.
Occasionally it is abused and then I have to rethink my relationship
strategy. Sometimes I get 'taken for a ride' [a british metaphor, does it
mean something to you?] and don't usually find this quite so
disheartening. It is usually based on my organisational niavety or
political unawareness [I work for myself and so sometimes my political
antennae are not sensitive enough].

I do not believe having Management or HR will do anything to facilitate
the process. In fact I suspect that they will work against the aims you
aspire to achieve. In my experience HR depts often act as 'police' and
management seek to over control.

You know your organisation better than any of us. What does your gut
instinct tell you is the best way to proceed. A pilot project with allies
may be a good place to start.

I wish you all the best

Ian Saunders
Transition Partnerships - Harnessing change for business advantage

-- (Ian Saunders)

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