Diagnosing Organizations LO18019

Christopher SEOW (nv85@dial.pipex.com)
Thu, 7 May 1998 14:27:55 +0100


Any assistance would be greatly appreciated.

I would like to know what elements one should look into when diagnosing
organisations prior to implementing Total Quality Management (TQM), and
why those elements. Any references to methods, models and processes would
be welcomed.

Thank you for your consideration.


e-mail: nv85@dial.pipex.com

[Host's Note: Let's broaden the question to include diagnosing prior to an
org learning initiative. ...Rick]


"Christopher SEOW" <nv85@dial.pipex.com>

Learning-org -- Hosted by Rick Karash <rkarash@karash.com> Public Dialog on Learning Organizations -- <http://www.learning-org.com>